CSV importing
Upload a CSV, including files saved from Excel, and map the columns in a visual preview. Numbers are converted to one standard format, so the same contact is not added twice. Native .xlsx upload is coming soon.
Features
Everything a calling team needs
The phone lines Ringin runs on, how a campaign goes from a list to conversations, and every feature, including what is still on the way.
Works with your phone lines
Bring your carrier, or use ours
Ringin does not replace your phone system. It adds the lists, campaigns, automatic dialing and compliance on top of the lines you choose.
- Authorize once
Your admin connects RingCentral in Settings and tests it on the spot, with RingCentral’s secure OAuth sign-in and only the permissions Ringin needs.
- Numbers sync
Your company’s RingCentral numbers are read in, so you choose the caller ID for each campaign and agent.
- Call your way
Agents talk from the browser with RingCentral’s web phone, or have RingCentral ring their own phone first.
- Best for
- Teams already on RingCentral
- Billing
- Calls are billed by RingCentral, on your plan.
- RingCentral plans
- Contact us to confirm your RingCentral plan.
- Browsers
- A modern browser with microphone access, for calling from the browser.
Mix them: each call goes out on the account that owns the number the lead sees.
How it works
From contact list to conversations in five steps
Import your numbers
Upload a CSV and match its columns. Numbers are cleaned and duplicates caught.
Connect your phone lines
Your admin connects RingCentral or Twilio in Settings and tests it, or gets numbers and minutes from Ringin. Calls use your company’s numbers.
Start the campaign
Write the talking points, set calling hours and retry rules, switch it on, and agents go available.
Talk, or let an AI agent call
Agents call from the browser and pick an outcome, or an AI agent works the list for them. Callbacks and the next round schedule themselves.
Review results
Watch the live dashboard’s charts and key events, search call history, play back recordings, and download results as a spreadsheet.
Features
Everything a calling team needs
We are open about what is ready now and what is still on the way.
Automatic next-number dialing
The next eligible lead is reserved and dialed for the agent, one call at a time.
Custom delay between calls
Admins choose how long auto-dial waits before each next call, from no pause to two minutes, per campaign. Agents see the countdown and can dial sooner or pause.
Pause, skip and resume
Agents can pause auto-dial, skip a lead in one click, and pick up again where they left off.
Call dispositions and notes
An outcome is required after every call, with notes where they matter. It decides what happens to the lead next.
Voicemail and busy detection
On browser calls, Ringin listens to the first seconds after an answer. When a voicemail greeting or busy tone plays, it hangs up, records the outcome and moves on to the next lead. Switch it on per campaign; agents can override it in one click.
DNC-list management
Keep your do-not-call list in Ringin. It is checked when a lead is reserved and again just before dialing, and sales calls to numbers on the national registry are blocked unless the lead gave express written consent.
Call history, reports and exports
Search every call and each step it went through, with reports for campaigns and agents. Download call outcomes and campaign results as an Excel or CSV spreadsheet; agents export only their own calls.
Call recording
On plans with recording, outbound calls are recorded on RingCentral, Twilio and Ringin numbers and play on each call’s page for coaching and quality checks. Twilio and Ringin calls can announce it to the lead.
Incoming calls
A lead calling back is offered first to whoever spoke with them, with a popup naming the caller. Every incoming call and voicemail is kept in its own list.
Campaign objectives
Admins write each campaign’s talking points, and agents see them beside every call.
Lead and campaign upkeep
Add a single lead, fix or remove leads not yet called, and archive finished campaigns without losing their history.
Live opt-out detection
When switched on, the lead’s side of each browser call is transcribed as it happens. A clear “don’t call me” puts the number on your do-not-call list at once; an unclear one goes to an admin for review.
Live dashboards and key events
Highlights, interactive charts of calls, outcomes and agents, and a feed of what needs you from the last 24 hours, newest first. Refreshes every minute.
RingCentral, Twilio or Ringin numbers
Use your own RingCentral or Twilio account, or buy prepaid numbers and minutes through Ringin. Mix them; each call goes out on the account that owns its number.
Minutes that never overrun
On Ringin numbers, a call starts only when a minute is free, agents see a warning two minutes before the end, and calls end before a minute your package cannot pay for.
Campaigns for every kind of calling
Each campaign is run by your team, by AI, or by both, and calls out, takes calls, or does both, with one script for everyone on it.
Calls to your campaigns, answered
Calls to a campaign’s number ring its free agents, longest idle first. The caller waits on hold, then can leave a voicemail. Or the AI answers.
Dialing in rounds
Call every lead once, then the ones not reached, round after round until the attempts are used. Run the rounds automatically or start each one yourself.
Calling rules where the lead is
Calling hours and calls-per-day limits of the lead’s own state are applied on top of your campaign’s. Where the state is unknown, the strictest applies.
Webhooks to n8n, Zapier and Make
Interested leads, bookings, messages, callbacks and call outcomes go to your n8n, Zapier or Make flow or your CRM as signed webhooks, sent again for about a day if your system is down.
Leads in by webhook or API
Each campaign has its own webhook URL for website forms and automations, and API keys let your CRM send leads with their consent. New leads are called first.
Smart caller ID
Turn it on for a campaign and each call shows the best of its numbers for that contact: the one they saw before, then one in their area code, state or time zone. A daily cap per number, and resting numbers few people answer, keep your numbers trusted.
Transcripts and AI summaries
Every AI call is kept with its recording, transcript and a short summary, and the AI passes a caller to your team when they ask for a person.
New in Ringin
New
Smart caller ID
Each call shows the number that fits the contact best: the one they saw before, then one in their area code, state or time zone, with a daily cap per number so your numbers stay trusted.
New
A receptionist for your team and AI
Your team answers in opening hours and the AI after them, or the AI all day, booking appointments straight into your calendar. Every line, its hours and what callers hear are in one view.
New
Build your own plan
Pick a software plan and the lines, outgoing, incoming and AI minutes you need on the pricing page, see the monthly price at once, and ask for it.
New
Pay ahead and save
Pay 3 months ahead for 5% off the software fee, or 12 months for 15%. Lines and minutes still come month by month.
New
Where every contact came from
Each contact shows its source: a CSV import, your website form or webhook, the API, or added by hand, on the contacts list, the campaign and every call.
New
HubSpot and Pipedrive
In early access: a HubSpot list or a Pipedrive filter feeds a campaign, and every call, outcome and booking is written back to the contact in your CRM.
And what sets Ringin apart
Calling hours in each lead’s own time zone
Leads outside their allowed hours are skipped automatically, with daylight saving time handled correctly.
Smart caller ID
Each call shows the number that fits the contact best (the one they saw before, their area code, state or time zone), with a daily cap per number and tired numbers rested.
Built for teams, not just one person
Many agents work the same campaign, and no lead is ever given to two of them.
Private lead numbers
Choose per agent: show every number, hide it until a lead has been called, show it only during a call, or never show it. Leads keep a reference like #00012.
On the roadmap
Coming soon
More CRMs
Salesforce and GoHighLevel, as HubSpot and Pipedrive are today. Until then, connect them through webhooks and the API.
Coming soon
Text messaging
Send and receive SMS with leads from your RingCentral, Twilio or Ringin numbers.
Connect your phone lines and start dialing
One flat monthly price for your whole team. Add AI agents whenever you are ready.