Area code, state, time zone
A contact sees a number from their own area code first, then their state, then their time zone.
Local presence
A local presence dialer with number pooling built in
Smart caller ID shows each contact the number from your pool that fits them best: the one they saw before, then their area code, state or time zone. Daily caps and rest periods spread calls across your numbers.
How it works
Up and running in four steps
Add your numbers
Put two or more numbers on a campaign, from your RingCentral or Twilio account or from Ringin.
Switch on Smart caller ID
On the campaign’s Numbers step, turn it on and choose what to match: area code, state, time zone.
Set the limits
Pick a daily cap per number, and rest a number whose answer rate falls below the level you set.
Call
Each call, from your team or the AI, goes out on the number that fits the contact best.
What it does
How Smart caller ID picks a number
The same number every time
A contact called again sees the number they saw before, so they recognise you.
Daily cap per number
Each number makes up to the calls you set in a day before it rests; calling never stops, it moves to the next number.
Rest numbers that are not answered
A number whose answer rate over the last 7 days drops below your level is used last.
Least used first
Among equal numbers, the one used least today goes first, so the pool shares the work.
For your team and the AI
Smart caller ID works the same for agents’ calls and AI calls.
Used bySales teamsCall centersLead follow-upMulti-state campaignsAgenciesRenewals
FAQ
Local presence, answered
A dialer that shows each contact a local number, from their own area code or state, so they are more likely to answer. In Ringin this is Smart caller ID.
Connect your phone lines and start dialing
One flat monthly price for your whole team. Add AI agents whenever you are ready.